Refund policy

We want you to be completely satisfied with your order. If you need to return an item, please get in touch with us before sending anything back so we can advise on the process.

Please note that returns are at the customer’s own expense unless the item is faulty or incorrect.

Once we receive your return and it has been inspected, we will process a refund or replacement as appropriate.

For any questions about returns or refunds, contact us at info@carraro.uk